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ABOUT OUR PRODUCT AND SERVICES

Tucked away in the hills of Kentucky, Newsom's Old Mill Store recreates the ways of old-a tradition of service and quality, while featuring a product now considered a "lost art." Since 1917, the Newsom family has maintained its same physical location in the rural town of Princeton. Our fine, aged ham, cured in a traditional method with no nitrates, is known by many prominent connoisseurs of good taste, gaining its first acclaim by the Father of Gourmet Cooking, James Beard. Newsom's Aged Ham was invited to participate in the Fifth World Congress of Dry Cured Hams and entered into a museum in Aracena, Spain.

Colonel Bill Newsom's Aged Kentucky Country Ham
Newsom's Old Mill Store
208 E. Main St.
P.O. Box 313
Princeton, KY 42445

Phone: 1-270-365-2482
newsomsham@yahoo.com

FOR CUSTOMER SERVICE: Contact us by phone at 1-270-365-2482, during current store hours 10 am-4 pm CST Monday through Friday and 10 am-3 pm CST Saturday or email at newsomsham@yahoo.com

SHIPPING INFORMATION: Customs policy in many countries prohibit the entry of country hams. Phone us for information pretaining to possiblity of this entry. All APO addresses are permissable.

Shipments to Alaska, Hawaii, or Puerto Rico will require 2nd Day Air or service.

Please use street addresses only when ordering for delivery.

Shipments of sausage and bacon may require that we ship by U.P.S. air service depending on travel time, hot temperatures and/or warm climates.

Most perishable orders will be shipped on Monday or Tuesday. Please refrigerate or freeze bacon or sausage immediately upon arrival.

WE RESERVE THE RIGHT TO ALTER THE SHIPPING METHOD if we cannot reach the customer as the order is placed.

Please verify that mailing addresses for all gift recipients as well as your own appear completely, correctly, with residential or commercial selection accurate please, and are up to date when placing orders. We cannot guarantee shipments lost or spoiled due to inaccurate or out-of-date addresses provided to us.

Shipping charges may be subject to change periodically. UPS (United Parcel Service) is accessed automatically to electronically calculate real-time shipping charges on most items.

ORDER PROCESSING: Orders are usually processed and ready to ship to you within 48 hours unless the perishability of the item requires us to ship on a Monday or Tuesday. Please let us know if you have a time-sensitive need for our product.

Occasionally a substitution may be made of an almost identical item if the item you chose is out of stock. However, in the event that we do not have major items that you have requested, we will contact you by E-mail or phone. Our aim is to please you so do not be concerned about our handling of your order; 107 years of retail business has taught us to treat our customers right. If you do not see an item that you are searching for, feel free to E-mail us or phone to see if we may have it. We are often noted for the source of hard-to-find items, particularly country foods sought by misplaced southerners.

Ways to order products from us include: On-line by website, E-mail, U.S. Mail and Phone. Our website is intended to allow you easy access to us and to give you a sample of our unique store of old.

Please enter a personal gift message in the space provided in the order form, including how you would like it signed.

All orders are secured for your protection.

PAYMENT: Website orders are payable by Visa, Master Card, Discover and American Express. We cannot accept C.O.D. orders and do not accept other forms of electronic payment. For any shipping or shipping rate questions please phone us at 1-270-365-2482 (during store hours, 10 a.m. to 4 p.m. Monday through Friday and 10 a.m. to 3 p.m. Saturday).

REFUNDS: Available with the return of unused portion for incorrect shipping or damaged goods. Contact Nancy at 270-365-2482

PRIVACY: E-Mail and Mailing Privacy: Newsom's Aged Kentucky Country Hams respects your right to privacy as our valued customer. Your e-mail address will be used only to inform you of changes to our website or news pertaining to our business or products.

SECURE ONLINE ORDERING: All online transactions are handled with industry-standard Secure Sockets Layer (SSL) encryption.

CORRESPONDENCE AND COMMENTS: Through the years our mail order business has corresponded personally with many individuals. We invite your response also, so that we may continue to maintain the personalized business concept which began when the Newsom family opened the door to the public for the first time in 1917. Also, we are constantly searching for new ways to serve our customers better by your responses to us. Feel certain that we will not publish any address information that would divulge your privacy. Thank you. We always hope to be of utmost service to you with the best of products we have to offer.

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